Privacy Policy

Charge Media Inc. (“Charge Media,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ChargeMedia.io, submit information through our website, request a Discovery Call, communicate with us, or otherwise interact with Charge Media online.

1. Information We Collect

We may collect information that you provide directly to us as well as information collected automatically through your use of the website.

Information You Provide

When you submit a form, request a Discovery Call, contact us, or otherwise communicate with Charge Media, we may collect information such as:

• Name
• Email address
• Phone number
• Company name
• Job title
• Website URL
• Annual revenue range
• Marketing spend
• Business goals
• Growth challenges
• Marketing performance information
• Information about your technology stack
• Information about your current marketing support
• Information you voluntarily provide in messages or form fields

During a Discovery Call or subsequent discussions, you may also voluntarily provide business information such as:

• Revenue
• Customer acquisition cost
• Cost per lead
• Cost per purchase
• Average order value
• Conversion rate
• Customer lifetime value
• Advertising spend
• Sales performance
• Marketing performance
• Competitor information
• Business strategy

Please do not submit sensitive personal information through website forms unless specifically requested and necessary.

2. Information Collected Automatically

When you visit the website, we and our service providers may automatically collect certain information about your device and activity.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Links clicked
• Approximate geographic location
• Date and time of visits
• Website interactions
• Advertising attribution data

This information may be collected using cookies, pixels, tags, scripts, analytics technologies, and similar tools.

3. Cookies and Similar Technologies

Charge Media may use cookies and similar technologies to:

• Operate the website
• Understand website usage
• Analyze visitor behavior
• Measure marketing performance
• Improve user experience
• Remember user preferences
• Attribute leads and conversions
• Support advertising and remarketing

Depending on the technologies installed on the website, these may include tools provided by companies such as:

• HubSpot
• Google
• Meta
• LinkedIn
• Vercel
• Other analytics and advertising providers

Where required by applicable law, non-essential cookies will be used based on your consent.

You may also control cookies through your browser settings.

Disabling cookies may affect certain website functionality.

4. Analytics

We may use analytics services to understand how visitors use the website.

Analytics information may include:

• Pages visited
• Traffic sources
• Session duration
• Device information
• Approximate location
• Conversion activity
• Website navigation patterns

We use this information to improve website performance, marketing, content, and user experience.

5. Advertising and Remarketing

Charge Media may use advertising platforms and tracking technologies to measure campaigns and communicate with people who have interacted with our website.

This may include advertising services provided by companies such as:

• Google
• Meta
• LinkedIn
• Other digital advertising platforms

These technologies may allow advertising providers to recognize your browser or device and show you relevant advertising on other websites or platforms.

Depending on applicable law, you may have rights to opt out of certain targeted advertising or tracking.

6. CRM and Marketing Systems

Information submitted through the website may be stored in customer relationship management, marketing automation, scheduling, analytics, and communication systems used by Charge Media.

For example, information submitted through website forms may be processed or stored through services such as HubSpot.

We may use these systems to:

• Respond to inquiries
• Schedule Discovery Calls
• Maintain prospect records
• Track communications
• Understand lead sources
• Manage business development
• Send requested information
• Follow up with prospective clients

7. How We Use Information

Charge Media may use collected information to:

• Respond to inquiries
• Evaluate prospective client relationships
• Schedule and conduct Discovery Calls
• Provide requested information
• Prepare proposals
• Understand a prospective client's business
• Deliver services to clients
• Improve the website
• Analyze website usage
• Measure marketing performance
• Improve our advertising
• Maintain business records
• Detect fraud or misuse
• Protect our website and systems
• Comply with legal obligations
• Enforce our agreements

We may also use contact information for reasonable business-to-business marketing communications where permitted by law.

You may opt out of marketing email at any time.

8. How We Share Information

Charge Media does not sell your personal information for money.

We may share information with service providers that help us operate our business.

These may include providers of:

• Website hosting
• CRM software
• Analytics
• Marketing automation
• Advertising
• Email
• Cloud storage
• Scheduling
• Customer support
• Accounting
• Professional services
• Security

These providers may process information on our behalf and according to their applicable agreements and privacy practices.

We may also disclose information:

• When required by law
• In response to lawful legal requests
• To protect our rights or property
• To investigate fraud or misuse
• To protect the safety of Charge Media or others
• In connection with a merger, acquisition, financing, restructuring, or sale of business assets

9. Business Information

Prospective clients may provide business information during Discovery or other communications.

Charge Media will use this information primarily to:

• Understand the business
• Assess whether there is a potential fit
• Identify growth opportunities
• Develop recommendations
• Prepare potential scopes of work

Where formal confidentiality obligations are required, they should be established through a separate written agreement or nondisclosure agreement.

Submitting information through a public website form does not automatically create a confidential or fiduciary relationship.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The nature of the information
• Whether you become a client
• Business recordkeeping requirements
• Legal obligations
• Potential disputes
• Security considerations

We may delete or anonymize information when it is no longer reasonably necessary.

11. Data Security

Charge Media uses reasonable administrative, technical, and organizational safeguards intended to protect information.

However, no method of internet transmission or electronic storage is completely secure.

We cannot guarantee absolute security.

12. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

These may include rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information
• Object to or restrict certain processing
• Opt out of certain marketing communications
• Opt out of certain targeted advertising
• Withdraw consent where processing is based on consent

These rights vary depending on applicable law.

To submit a privacy request, contact us using the information below.

We may need to verify your identity before fulfilling certain requests.

13. Email Communications

You may receive emails from Charge Media if you:

• Submit an inquiry
• Request a Discovery Call
• Become a client
• Request information
• Subscribe to communications
• Otherwise have a legitimate business relationship with us

Marketing emails will include an unsubscribe mechanism where required.

You may also contact us directly to request removal from marketing communications.

Transactional or service-related communications may still be sent when necessary.

14. Third-Party Websites

Our website may contain links to third-party websites and platforms.

Charge Media is not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing information.

15. Children’s Privacy

The Charge Media website is intended for businesses and adults.

We do not knowingly collect personal information from children under 13 through the website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

16. Do Not Track

Some browsers offer a “Do Not Track” setting.

Because there is not a universally accepted standard for responding to these signals, the website may not respond to all Do Not Track requests.

Where legally required, we will honor applicable recognized opt-out mechanisms.

17. United States Operations

Charge Media operates in the United States.

If you access the website from outside the United States, information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Privacy laws in those jurisdictions may differ from those in your location.

18. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under state law.

Depending on applicability, these may include rights relating to:

• Access
• Correction
• Deletion
• Data portability
• Targeted advertising
• Profiling
• Sale or sharing of personal information

Charge Media will respond to valid requests as required by applicable law.

At this time, Charge Media does not sell personal information for monetary compensation.

Certain advertising or analytics activities may constitute “sharing,” “targeted advertising,” or a similar concept under some state privacy laws.

Where required, appropriate opt-out mechanisms will be provided.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date at the top of the policy.

We encourage visitors to review this policy periodically.

20. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact: